Nothing here is a mock-up. You are editing the real configuration — the flow, every line it says, and the voice, which you can hear before you choose it.
Where you are decides two things: the recording notice, and whether the agent has to announce that it is not a person.
You keep the number you already hand out. We sit behind it, and your team always rings first.
Pick the closest starting point, then delete anything you do not want. Two steps cannot be removed, and the panel says why.
Every one of these is a line you can rewrite. There is no hidden prompt
underneath. {business} fills in your name.
The first thing every caller hears.
Said while it looks up real availability.
Said the moment anyone asks for a human. Never billed.
Evenings, weekends and the lunch hour.
What it says instead of inventing a price or a service.
These are real recordings from the voice the product runs, generated on a laptop. What you hear is what your callers hear.
This is the configuration we will run. Change anything by going back.
Saved in this browser as you go, so you can close the tab and come back.
Honestly: a person reads it and switches you on, usually the same day. We are not pretending this provisions a phone number by itself yet — the carrier account is the one piece that still has a human in it, and saying otherwise would be the first thing we ever lied to you about. Everything above is the real configuration and goes straight into your account.